Everyone in the KINDUZ team has a different mission that they want to achieve.
- Haarika wants continuous learning and Sameer wants to help organizations to succeed
- Pavan wants to create value for stakeholders through entrepreneurial spirit
- Rana wants to dirty his hands to deliver strategic value
- Ravi looks forward to a steep learning and delivery curve
- Shilpa wants to nurture people to deliver more
When defining the mission of KINDUZ, we asked a fundamental question: Can KINDUZ mission align to the mission of each of its team member?
Our experience of the industry said that’s not how organizations work. Organizations predefine a vision and mission and the rest of the organization should align to it. However, our belief said that the organization is because we are. Yes, you are right. We questioned a fundamental assumption of organizational philosophy. The answer, contrary to our experience, was found in the debates and discussions over numerous cups of coffee over an entire day (Yes, we missed lunch. Thankfully, no one noticed it then).
We realized that our individual mission was a camouflaged version of our dreams. We removed the layers of perceptions and worldly experience from our dreams and laid out the most native version in front of us. We merged the bare dreams, the KINDUZ purpose and our intention to make each of the team member’s mission a reality, together. The outcome was the KINDUZ mission statement:
The KINDUZ mission was not a statement. It was a breathing, live version of our dreams.
Let us understand what dreams do each of the words reflect:
|Global and Local||
We want inclusiveness, in growth and in outcomes. We want to be a team that is formed in your proximity and that adds value by leveraging our global frameworks
We are Partners. We are not consultants, we are not vendors, we are not suppliers. We are Partners. This philosophy has sometimes prevented us from adding value to customers who did not see us as Partners. And we are ok with that. Only when we become a partner, we can deliver the outcomes as described next
|Delivering (what the customer gets):||
We deliver [Full stop] These two words define us to the core. We only go ahead with a probable relationship if we see outcomes for you (as our client, as our partner and as our team member)
|World’s best service (How KINDUZ delivers)||
Trends in our industry and society are a lagging indicator of our fundamentals (the leading indicator). For example, our Facebook posts (a lagging indicator) reflect our willingness to communicate (a leading indicator). We focus on the fundamentals and create the world’s best by looking into ourselves and by asking fundamental questions (like we did when we defined the KINDUZ mission) about the basic assumptions.