Their comprehensive Business Excellence Framework was a big guiding factor that helped in rapid Strategy development. The most effective part of their methodology was the one-day workshop their consultants conduct with the leadership team.
I liked the way lean concepts were blended with six sigma concepts to bring out a practical way to address process improvements. Pavan's approach to drive home the concept using simple, non-technical examples is worth a praise as it is extremenly important to have audiences involvement throughout the session.
The Range and depth of topics covered is truly commendable. We also appreciate the enthusiasm generated in the audience as was witnessed in the level of interaction. We thank you for accepting our request and hope to be able to do business again in the future.